Support
Need help? We're here for you.
🌐
In-World
Visit our SL support terminal
⚡
Response Time
Within 24-48 hours
Send us a message
Frequently Asked Questions
How do I connect my Second Life avatar? +
Use our in-world HUD or visit avatarshot.com/login and enter your avatar name. You'll receive a verification code.
How do I post from Second Life? +
Wear the AvatarShot HUD, touch it, and select "📸 Post". You can share images via URL (Flickr, Gyazo) or texture UUID.
Where do I get the HUDs and seller tools? +
The AvatarShot HUD is available from our Second Life Marketplace listing and in-world pickup point. Vendor and Delivery Bot scripts are available in the documentation now, and packaged creator, blogger, and seller kits will be released this weekend.
What are the posting limits? +
Free accounts can post up to 10 times per day with 4 images per post. Pro and Business plans have unlimited posts with up to 10 images per post.
How does the blogger system work? +
Brands register their store and open blogger applications. Bloggers apply, get accepted, receive items, and post about them before the deadline.
How do I advertise my brand? +
Go to your Ads dashboard, create a campaign with your budget, target audience, and creative. Campaigns are reviewed within 24 hours.
Can I delete my account? +
Yes, go to Profile > Edit > scroll to the bottom and click "Delete Account". All your data will be permanently removed.
How do Linden Dollar payments work? +
Visit our in-world payment terminal or use the HUD. Payments are processed at approximately L$250 = $1 USD.